Last updated: 21 October 2026

This Privacy Policy explains how RKC Digital Media ("RKC", "we", "us") handles personal information when you visit rkcdigitalmedia.com (the "Website"), contact us, or interact with our advertising, including ads on LinkedIn. We follow India's Digital Personal Data Protection Act, 2023 and, for visitors in the European Economic Area and the United Kingdom, the GDPR and UK GDPR.

1. Who we are

RKC Digital Media is a video production company at 11/B2, Sant Namdev Society, Ghatkopar East, Mumbai 400077, Maharashtra, India. Email: rahul@rkcdigitalmedia.com. Phone and WhatsApp: +91 99877 02426. For the purposes of this policy, RKC decides why and how your personal information is used.

2. Information we collect

Information you give us. Name, email address, phone number, company, the type of service you need, and anything you write in your message, whether through our forms, email, phone, WhatsApp, LinkedIn or in person.

Information collected automatically. When you use the Website, your browser or our advertising partners may provide your IP address, browser and device type, operating system, pages viewed, referring page and time of visit. If the LinkedIn Insight Tag is active, LinkedIn also receives this data (see section 5).

Information from LinkedIn. If you submit a LinkedIn Lead Gen Form on one of our ads, LinkedIn shares the details you chose to submit, such as name, work email, company and job title, with us.

We do not knowingly collect sensitive personal information such as health, financial account or government ID details through the Website. Please do not send them in forms or messages.

3. How our enquiry forms work

When you press "Send enquiry", the details you typed are sent over an encrypted (HTTPS) connection to our Website server, which emails them to our inbox and sends a confirmation email to the address you entered. We do not keep a Website database of enquiries; they are held in our email account. To limit spam, our server briefly keeps a scrambled (hashed) form of your IP address with timestamps to count how many enquiries come from it per hour. When you press "Send on WhatsApp", the form instead opens WhatsApp with a pre-filled message that only reaches us when you press send there.

4. How we use your information

To reply to your enquiry, prepare quotes and discuss your project.
To deliver video production services and manage our client relationship, including contracts and invoicing.
To measure and improve our advertising and the Website, including conversion tracking and audience reporting on LinkedIn.
To send relevant follow-up about your enquiry or, where you have agreed or the law allows, about our services. You can opt out at any time.
To keep the Website secure, prevent misuse and meet legal obligations.

We do not sell your personal information.

5. Cookies, the LinkedIn Insight Tag and similar technologies

Strictly necessary storage. The Website uses your browser's session storage to remember that our enquiry pop-up has already been shown during your visit. It is not used for tracking and clears when you close the tab.

LinkedIn Insight Tag. We use the LinkedIn Insight Tag, a small piece of code from LinkedIn Corporation, to measure conversions from our LinkedIn ads, to retarget Website visitors with our ads on LinkedIn, and to receive aggregated, anonymous reports about the job titles, industries and locations of our audience. The tag sets cookies in your browser and sends LinkedIn data such as your IP address (truncated), device and browser details, and the URL you visited. LinkedIn does not give us your identity from this tag, and the data about individual members is encrypted and deleted by LinkedIn within the period stated in its policies.

Your choices on LinkedIn tracking. You can opt out of LinkedIn's interest-based ads in your LinkedIn settings under Data privacy, "Advertising data", or at linkedin.com/psettings/guest-controls/retargeting-opt-out. LinkedIn also explains its practices in its Privacy Policy and Cookie Policy. Where the law requires consent for such cookies, we ask for it before the tag loads.

Other third-party content. The Website loads fonts from Google Fonts and plays videos through YouTube's privacy-enhanced player (youtube-nocookie.com) only after you press play. These providers may receive your IP address and set their own cookies under their own policies.

Browser controls. You can block or delete cookies in your browser settings. Some features may not work as expected if you do.

6. LinkedIn Ads and advertising data

We advertise on LinkedIn. We use LinkedIn's targeting tools only within LinkedIn's Advertising Policies, and we do not target ads using sensitive categories such as health, race, religion, sexual orientation or political beliefs. LinkedIn acts as an independent data controller for information it holds about its members. If you want to see or manage what LinkedIn knows about you, use your LinkedIn account settings.

7. Our legal basis for using your information

Under India's Digital Personal Data Protection Act, 2023, we process your information based on your consent, which you give when you submit a form or message us, and for permitted legitimate uses. For visitors in the EEA and UK, we rely on: consent (for advertising cookies and tags and marketing messages); performance of a contract or steps you ask us to take before a contract (for enquiries and projects); and our legitimate interests in running and promoting our business, balanced against your rights. You can withdraw consent at any time, without affecting earlier processing.

8. Who we share information with

Service providers that help us run the business, such as our web host, email, messaging, video call, cloud storage, hosting and analytics tools.
Advertising platforms, including LinkedIn, as described above.
Production partners, such as freelancers or editors, who work on your project under confidentiality.
Authorities and advisers where the law requires it or to protect our legal rights.
A successor if our business is sold or reorganised, who must honour this policy.

9. International transfers

Some of our providers, including LinkedIn, Google and Meta, process data outside India, including in the United States and Europe. Where required, we rely on appropriate safeguards such as contractual protections offered by those providers.

10. How long we keep information

We keep enquiry and client information only for as long as needed to respond, deliver our services, meet tax, accounting and legal requirements, and resolve disputes. After that we delete or anonymise it. You can ask us to delete your information earlier, subject to legal obligations.

11. Security

We use reasonable technical and organisational measures to protect your information, such as access controls and secure, reputable service providers. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

12. Your rights

You can ask us to: access the personal information we hold about you; correct or update it; erase it; withdraw your consent; stop using it for marketing. If you are in the EEA or UK, you may also object to or restrict processing and ask for a portable copy. To use any right, email rahul@rkcdigitalmedia.com. We may need to verify your identity and will respond within a reasonable time and in line with applicable law. You may also nominate another person to exercise your rights if you cannot.

If you are unhappy with our response, you can complain to the Data Protection Board of India once it is operational, or to your local data protection authority if you are in the EEA or UK.

13. Children

The Website and our services are for businesses and are not directed at anyone under 18. We do not knowingly collect personal information from children. If you believe a child has sent us information, contact us and we will delete it.

14. Links to other websites

The Website links to third-party sites such as YouTube, Instagram, LinkedIn, X and WhatsApp. We are not responsible for their privacy practices, so please read their policies.

15. Changes to this policy

We may update this policy as our practices or the law change. The date at the top shows when it was last revised. Material changes will be posted on this page.

16. Contact and grievance officer

Questions, complaints or requests: Rahul Chaurasia, Founder, RKC Digital Media, 11/B2, Sant Namdev Society, Ghatkopar East, Mumbai 400077, India. Email rahul@rkcdigitalmedia.com, phone +91 99877 02426.